All garment sizes are appropriate and should be used for guidance only

All items must be paid for at time of order. No work will be carried out until payment in full has been received. (except account customers)

You must supply your artwork as per our instructions as we will reserve the right not to complete your order if you do not.

We cannot guarantee exact colours in artwork sent. CMYK or RGB colour schemes may not necessarily be adhered to.

You must follow washing instructions as we cannot be held responsible if you do not.

We reserve the right to refuse any orders that we feel may be in breech of copyright or we find to be unsuitable to the general public.

The customer accepts responsibility for all printing ordered and indemnifies  Printed Garment Wear .co. uk (Darlow Rosettes)  against copyright or propriety infringements.

All order details must be clear. We cannot accept printing details by phone, you should email or post all printing details.

We reserve the right to amend prices where necessary

Payment terms for approved account customers are strictly NET 30 DAYS from date of invoice

Overdue accounts accrue interest at 5% per month

Deliveries are undertaken at customers own risk subject to carriers normal terms & conditions

All errors and damage must be reported within 2 days of delivery in order that we can rectify the problem.

Refunds will only be entertained should an error be our responsibility. 

In the unlikely event that you wish to complain please call us first to see if we can solve the problem there and then. If you wish to make a formal complaint please right to us and we will respond in five working days